Terms and Conditions
1. Introduction
Welcome to atelier. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
2. General Terms
a. Eligibility: You must be at least 18 years old to use this website. By using this site, you represent that you are of legal age to form a binding contract.
b. Account Creation: To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
3. Products and Services
a. Product Descriptions: We strive to ensure that all product descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or discontinue products without prior notice.
b. Pricing: All prices are listed in Euro and are subject to change without notice. Taxes and shipping fees are additional and will be calculated during checkout.
4. Ordering and Payment
a. Order Processing: Once you place an order, you will receive a confirmation email. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing, or suspicion of fraudulent activity.
b. Payment: Payments are processed through secure third-party payment gateways. We accept various payment methods, including credit cards and other electronic payment options.
5. Shipping and Delivery
a. Shipping: We offer shipping to various locations. Shipping costs and delivery times will be provided at checkout. We are not responsible for delays caused by shipping carriers or customs.
Shipping options and delivery times are provided at checkout.
b. Risk of Loss: Risk of loss or damage to the products passes to you upon delivery. Please inspect your order upon receipt and report any issues promptly.
6. Returns and Refunds
a. Return Policy: We accept returns within 14 days of receipt, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team. We do not cover any expenses you may incur for returns.
b. Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable.
7. Intellectual Property
a. Ownership: All content on this website, including text, images, and logos, is owned by atelier or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
b. Trademarks: atelier and other trademarks are the property of their respective owners. Use of these trademarks without permission is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, atelier shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Croatia. Any disputes arising under or in connection with these terms shall be resolved in the courts of Croatia.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
store@atelier.com.hr